1. Session/Consultation Information
All therapy consultations and life coaching sessions are fifty (50) minutes in chat or audio call form.
All consultation/sessions take place online. Once you are registered you will have access to the portal where you can find the links to join the sessions or consultations. All sessions and consultations are done without video calls, audio calls only.
2. Cancellation Policy
Cancellations must be done in writing via mail or via a message in the portal. Consultations and sessions cancelled within 24 hours prior to the consultation or session will be charged in full. This includes no shows.
3. Self-scheduling Process
Within the portal you will find a link on your homepage to schedule your consultations or sessions. The dates and hours are the ones currently available and have thus already been cross-referenced with my calendar.
4. Payment information
All payments are easily done via the billing section of the portal. Invoices must be paid within 14 days from the invoice else a surcharge will apply as is stated in our terms and conditions.
4.1 Payment plans
Payment plans are available for
– the online therapy plan: Seven After; two payments of €200,-.
– the online life coaching plan: Audio Call Coaching package of 8 sessions; two payments of €350,-
– the online life coaching plan: Live Chat Coaching package of 8 sessions; two payments of €325,-
– the online life coaching plan: Kick-Start My Story Of I; two payments of €500,- or four payments of €250,-.
If you would like to make use of a payment plan, contact us here.
5. Acute help
My Story Of I does not offer acute therapeutic crisis interventions.